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Inbound is a telephony service generally used to provide non-geographic numbers but also online access to a range of call routing, monitoring and managing tools that serve to empower organisations and provide monthly revenue streams from call charges.
There is no capital outlay required to install the service and it can be commissioned in minutes, providing an easy to use online interface where options can be configured and reports audited.
An advantage of inbound telephony services are realised in the ability to earn extra margin and reduce telephone support costs by billing charging for premium rate calls.
The system can be used with any number from any device; this includes geographic and non-geographic numbers, such as 0800, 0844 and area call.