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Our superfast Fibre Optic Broadband services offer download speeds of ‘up to 40Mbps’ and upload speeds of ‘up to 10Mbps’. These superfast broadband services will ultimately allow you to do more, faster. Fibre broadband offers faster download speeds so you can get more out of your internet connection than ever before. Upload speeds are up to ten times faster than current broadband speeds increasing from around 1 Mbps to ‘Up to 10Mbps’! Download speeds increase to ‘Up to 40Mbps’ with a best efforts minimum downstream throughput of either 12 or 16Mbps ensuring a level of performance even at times when the network is busy.
With our Fibre Broadband services you will be able to:
Experience much higher quality VoIP services
Stream HD video content without buffering or pauses
Upload your photos and videos to social networking sites or an online storage service up to 10x faster
Enjoy multiple services around the home/office from a single connection
Posted in BroadbandCrown Telecom will be sponsoring one of the big League One local derbies on Saturday 28th January, Rochdale entertain Bury in what is looking like a crucial period for the Dale and Bury will be keen to get revenge for the 4-2 home defeat earlier in the season.
We will have our M.D, several staff & our promo Team at the game throughout the day giving out free gifts, so why not come along, join us and ask us about the services we provide.
We will also be taking contact details for a raffle to win tickets to our next game sponsorship - Rochdale Vs Sheffield Utd on Tue 10th April at 7:45 PM which includes 2 Tickets, Meal in a corporate box and drinks.
Posted in NewsLess than 12 months after we launched Crown Telecom Solutions, we have made our first acquisition. Crown have acquired Strata Communications, a North West based telecommunications engineering company. Established for over 20 years, Strata built a reputation for customer service and a strong customer base.
This is a perfect fit for us as we offer a complete WLR3 service package with hardware, line rental, broadband/data services, mobiles and billing, whereas Strata is a pure engineering operation. This will add to our technical capacity at precisely the time when new accounts require us to expand the engineering side of our business.
This may be the first of several buy-outs, an acquisition fund has been established to support the growth programme and we are keen to identify telecommunications companies, anywhere in the UK, that we can integrate into the Crown business.
Crown Telecom has seen spectacular organic growth, winning major corporate accounts and work with SME’s throughout the UK. Even before the Strata deal, we grew the business by 50 per cent in the last quarter and see similar natural growth potential over the next trading period. This is a great time for people with talent and energy to come and join us.
Posted in NewsAn eight man team at our sister company Crown Oil are in intensive training in preparation to climb Kilimanjaro, to raise money for the charity MedEquip4Kids. The team are paying their own way so that every penny raised will go to the charity. Flying out on September 14 and returning on the September 25, the team will climb the mountain via the 56km Lemosho route to reach the 5895 metre (19341ft) summit.
MedEquip4Kids provides special equipment and facilities for neo-natal units, children’s wards, maternity units and children’s outpatient departments. Recent projects have ranged from the supply of defibrillators and the support of clown doctors to the equipping of a multisensory room. “Our work is about improving children’s healthcare, this often means helping to take some of the anxiety out of hospital visits and treatment,” explained Ghazala Baig, deputy director at MedEquip4Kids.
“We hope to raise at least £10,000, though it would be better if we could smash this target rather than just limp over the line,” explained trek coordinator Terry Day. “The team are combining gym work with hiking trips to the Lakes and Snowdonia at weekends to get used to the climbing and build endurance.”
Supporters can follow the team’s progress here and make donations at their Just Giving Site, where there is also an update on the group’s progress.
In a month where Ofcom (the telecoms regulator) has announced a reduction in mobile termination rates, BT has announced a price increase for the second time in six months.
Despite profits rising 30% to over 530 million in the last quarter of 2010, BT are to increase the cost of daytime landline calls nearly 9% to 7.6p per min from 28th April and also increase line rental by up to 60p a month, this follows a 10% increase in call charges and 50p on line rentals last October.
In a letter to customers, BT said it “appreciated that price rises are never welcome”. So it is reducing the cost of some services at the same time. The Anytime plan, which has inclusive daytime calls, will drop from £5 a month to £4.70. A BT spokesman commented: “A one-minute daytime call will cost 20p from April while Anytime works out at 17p a day, so anyone making regular daytime calls would probably be better off switching.”
We could suggest some alternatives, such as over 90% savings on the call charges above with line rental savings of over 20%.
Give us a call on 08444 150 140 and see just how much better off you could be?
Ofcom, the telecoms regulator, has announced it is to cut the fees mobile phone operators can charge other telco’s to connect calls to their network.
From 1st April Ofcom will cap the termination rates charged by all four national mobile network operators, and expect these reductions to be passed on to consumers, this should result in lower costs to mobile from landline telephones and a reduction in cross network call charges on mobiles.
One major factor in Ofcoms’ decision is the way we use our mobile devices, with data usage, such as SMS/instant messaging/mobile internet, growing at a phenomenal rate and less voice traffic being generated.
The reductions will phase in gradually over the next 4 years and could result in savings of up to 80% by 2015.
Download Ofcom’s statement on mobile termination rate as PDF
Posted in NewsRochdale Football Club has had an amazing few seasons recently, in no small part down to the excellent communication between manager Keith Hill and his players. Chief Executive Colin Garlick suggests the communications off the field have taken a similar upturn in performance.
Our Director of Engineering, Alex Nicklin, also a keen supporter of the club, took the project on himself “The club had three separate antiquated phone systems, running off various lines coming into the ground at different points. We decided to install an ISDN30 digital circuit connected to a backwards and forwards compatible Toshiba Phone System, we also installed a fibre optic link around the ground meaning all areas of the club had both a voice and data link. All staff are now connected and can communicate via internal extensions as opposed to making chargeable external calls”.
The Chief Executive added “Being a Football club the communications are obviously mission critical, especially on match days, and having the 24 hour support offered by Crown is one less thing to worry about in an extremely hectic working environment”.
Posted in Case StudiesGoogle has said it is remotely removing the malicious apps downloaded from the companys’ Android Market to over quarter of a million Android based smartphones. This was announced in a blog post which also states that no user data has been compromised by the apps and customers will be informed of the deletion of the malware by late today.
Google also mentioned in the blog that they were “adding a number of measures to help prevent additional malicious applications, using similar exploits, from being distributed through Android”.
Posted in NewsOfcom, the telecoms regulator, has opened a consultation to stop Telecommunications Providers tying customers in with Automatically Renewable Contracts (ARC’s) also known as ‘rollover contracts’, these are where at the end of the minimum contract period the customer is tied into another contract term unless they specify they do not want this to happen.
Ofcom believe these ARC’s are detrimental to competitive choice as they make it harder for customers to switch providers due to unexpected high early termination fees.
If Ofcom goes ahead after the consultation period has ended (12 May 2011), Providers who continue to use these ‘rolling contracts’ could face enforcement action including a 10% of turnover financial penalty.
Full Ofcom Consultation can be found here or download as PDF
Posted in NewsGoogle has withdrawn more than 50 apps from it’s Android Market after it’s operating system was subjected to a number of malware attacks from malicious applications.
According the the Financial Times, “the apps mimicked legitimate programs and carried such names as Chess, Bowling Time and Super Guitar Solo, but allowed the developers to exploit a security flaw in most versions of Android.”
DroidDream took advantage of a security hole in Android that has been patched by the Android 2.3 update.
A security expert at Lookout Mobile Security said it’s the first incident of malware attacks on the Android Market he can recall.
Unlike Apples’ app store, Googles’ Android Market has no formal approval process, relying on customer complaints to vet software.
Google refused to comment on the attacks.
Posted in NewsIn the present financial climate, it never ceases to amaze us that some companies are being charged for lines or services that aren’t used and haven’t been for months, sometimes even years. This isn’t as unusual as one might expect as telecoms can still seem confusing if the correct advice is not given to the customer.
We recently visited a potential client to do a system survey and found they were being charged for 7 lines on a system that only had capacity for 6, instantly saving them £162 per annum, although this may not sound a great deal, if you consider this had been going on for several years it soon mounts up.
Another potential client wanted to know exactly what lines they had and what they were used for, BT had quoted £250 to go out and take a look, so again an instant saving from our FREE survey.
Whether you are looking for a new system, maintenance on an existing system or simply wanting to check you are only being billed for services that are being used, call us on 08444 150 140 for a FREE System Health Check.
Posted in Telephone SystemsWith the recession stifling business growth and new business start ups, Crown Telecom introduce Fixed Cost Telecommunications:
Business Package 1 – £195/Month*
20 Hours Local/ National calls
10 Hours Mobile Calls
3 Analogue Lines
Up to 24Mb Broadband
2x 0844/0845 Telemarketing Numbers
Toshiba Cix 40 Telephone System with Voicemail and 4 Handsets, fully installed and maintained
*Equivalent BT cost WITHOUT Telephone System £242.57 per month
Business Package 2 – £295/Month**
30 Hours Local/ National calls
15 Hours Mobile Calls
1 Analogue Line
4 Channels ISDN with 10 DDi and CLIP
Up to 24Mb Broadband
3x 0844/0845 Telemarketing Numbers
Toshiba Cix 40 Telephone System with Voicemail and 8 Handsets, fully installed and maintained
**Equivalent BT cost WITHOUT Telephone System £389.36 per month
Crown Telecom can also tailor packages to suit any company’s specific telecommunication requirements at a fixed monthly cost.
Call 08444 150 140 to discuss your requirements at a fixed monthly cost
all fixed cost packages are subject to a minimum contract term of 36 months
Posted in Telephone Systems
A smarter way to conduct Conference calls at just 5p a minute
With Crown Teleconference, you get all the benefits of Conference Calling with none of the inconveniences. You will never be tied into a complicated contract. There are no upfront fees and no invoices other than the cost of an 0843 call (typically, 5p/min from a UK landline). You do not need any additional equipment. Crown Teleconference gives you everything you need and nothing you don’t.
Simple To Use
Decide on a PIN* which may be any number provided it is between six and nine digits long.
Contact the participants you wish to join the voice conference, tell them the PIN and ask that they dial 08434 878 099 at the time agreed for the call to start.
When the call is due to start, all participants should dial 08434 878 099 and then enter the PIN on their telephone keypad. Participants will be asked to say their names and the call can take place.
*Please note: for security reasons you should not use consecutive or recurring numbers for your PIN
Crown Teleconference Price Comparison
For a six participant, half hour conference call, including VAT, the organiser will pay:
Crown Teleconference: £1.50
BT Meet Me: £36.20
Centracom: £25.95
Global Conference: £12.00
3 Auto: £31.02
Intercall: £36.24
Genesys: £34.13
NO SIGN UP, NO BILLS, NO CONTRACT, NO FUSS! TRY IT NOW DIAL 08434 878 099
Posted in ConferencingCrown Telecom Solutions are specialists in the provision of Business mobile communications, including email, data and voice, all at extremely competitive business rates.
We provide business mobile solutions via UK’s strongest networks Vodafone and O2. There is a great selection of business handsets available from all the market leading manufacturers including Blackberry, Nokia, XDA, iPaq, Samsung and Motorola to name a few.
Crown Telecom Solutions offer a number of tariff plans and special offers which change on a regular basis,
Prices can change daily so please call us for our latest offers and deals on business mobile telephony
Broadband is faster and more affordable than ever, and with new technologies such as bonded ADSL, SDSL, Ethernet based Leased Lines and fibre it is becoming increasingly complex to find the best solution for your needs.
Crown Telecom Solutions not only understand the broadband business and its emerging technologies but also share the vision of how superfast broadband and other data lines can be used to facilitate improved productivity and reductions in the costs of other business communications.
There are a number of different broadband connections available nearly of which can be used for both data, video and voice communications.
ADSL or asymmetric digital subscriber line is currently the dominant broadband connectivity in the UK, it was selected and introduced by BT because of its ability to use existing copper network cabling infrastructure by transmitting a high frequency carrier data signal whist still allowing the line to be utilised for traditional analogue voice. ADSL by nature allows for quicker downstream data speed than upstream and was classed as ideal fit for consumers, it has since been refined and improved and is now reaching speeds many times faster than its introduction rate. The current rate of speed for most users is up to 8mb; however some providers are able to offer rates of up to 24mb in selected areas.
SDSL or symmetric digital subscriber line is a sister technology to ADSL and provides similar connectivity, a key difference is that the upstream and downstream is symmetrical and so speeds are on balance the same both uploading and downloading data, as such SDSL has been mainly targeted at small to medium sized enterprises.
Fibre Optic
An emerging technology in the UK, mainly because carriers are still reliant on copper based wiring infrastructure. Fibre Optic connections transmit digital data via light down a glass tube about the thickness of a human hair, the signal does not degrade and it is able to achieve much faster transmission speeds over vast distances. Coverage of fibre is still in its infancy and is limited to densely populated areas.
Ethernet Leased Line
A dedicated telecommunications line typically connecting two locations, it is also known, as a private circuit because of its un-contended nature, the circuit is not shared with other parties. The advantage of a leased line is speed, security and stability; it is a dedicated always on data line providing symmetrical data flow and usually terminates with an Ethernet connection and because the line doesn’t carry anyone else’s communications the carrier can often provide a service level agreement. Leased lines a premier connectivity service ideal for organisations wishing to consolidate data and voice connectivity over a secure, fast and reliable private line.
Bonded lines and IP failover
Organisations will often find themselves requiring more bandwidth than a single broadband line will provide but higher bandwidth connections such as leased lines are beyond the reach of their budget.
An alternative (and much less costly) solution is to combine multiple slower Internet connections using bandwidth aggregation. Invariably this utilises inexpensive ADSL or SDSL lines and a specific routing appliance to bond the lines into a single virtual connection, often called ‘Bonded DSL’, ‘Teaming’ or ‘Connection Teaming’.
Bonding inexpensive DSL lines into a single virtual connection also provides a level or resilience; if one or more lines in the bond fail the other lines will continue to operate at albeit at reduced speed.
This technology is based on IP Failover, and can be used to provide further backup to an Ethernet Leased Line which often carry critical communications, in the event of an outage on the Leased line circuit the communications automatically switch to the backup circuit, typically a DSL or Bonded DSL connection. Upon correction of the Leased Line the communications switch back. This provides a seamless backup solution with no interruption of service.
For more information on Business Broadband and Data or to request a quote contact the Crown Telecom Solutions sales team now, call 08444 150 140 or email info@crowntelecom.co.uk
Posted in Broadband
